Ultimate 6-Months Mentoring Programme 

INEVITABLE
HOTEL SUCCESS

Reach a New Level of Hotel Profitability with proven revenue strategies

Imagine a year filled with satisfied, returning guests and a continuous growth in your business. 

Imagine the impact on your hotel's success if you had access to a proven framework that consistently draws in returning guests, secures valuable reservations, and steadily increases your revenue month by month.

Your hotel has cultivated a reputation as a sought-after destination, and this status continues to attract guests, not just in 2024, but year after year.

Your guests absolutely love your hotel and happily recommend it to their friends and family.

Your employees have sensed that they're part of something greater, and this enthusiasm will shine through in every aspect of their daily work. They will happily embrace new challenges and wholeheartedly share in the passion of building your hotel as a team.

Together, you will navigate the highs and lows, growing and crafting new goals and dreams along the way.

You'll ensure your clients' satisfaction and well-being in a joint effort. Together, you'll brainstorm innovative approaches to achieve those desired 5-star reviews.

Your profitability and revenue will skyrocket. Your plans and hotel's dream future will become a reality more easily and effortlessly.

What have Radka's clients shared about her Program and Trainings?

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Discover our exceptional Mentorship Program designed to transform your property into a thriving success. Dive deeper into the world of the hotel business with the following modules.

INEVITABLE HOTEL SUCCESS PROGRAM

What to expect?

  • JOIN LIVE TRAINING or study at your own pace. The training program consists of min. 36 hours of content, accompanied by weekly mentoring group calls Radka.
  • These weekly consultations are custom-tailored to your specific needs. Feel free to bring your questions, documents, or any challenges that might be affecting your journey towards success.
  • You'll dedicate 12 hours to learning essential topics that will steer your hotel business development, covering areas like leadership, digitalisation, and automation.
  • Following each Q&A session, you'll have the opportunity to implement the changes in your hotel. Afterwards, you'll be welcomed to discuss and address any challenges in your dedicated consultation space with Radka.
  • You'll have the opportunity to apply these concepts in real-life scenarios, personalise them to your needs, and push your boundaries. If you happen to miss a live session, don't worry; you can catch up by watching the recording.
  • You will have continuous access to all the program's recordings for the entire duration of the Inevitable Hotel Success program.
  • We will meet up for a networking event and conclude these six months together. Location will be determined based on preference.

What will you learn?

  • Reevaluate your perspective on pricing strategies. You will have the flexibility to select the optimal choice for both you and your hotel.
  • You will uncover an entirely fresh aspect of your hotel and gain insights into your guests from a different angle. You'll learn the skills to capture their attention effortlessly.
  • You'll learn the perfect timing for campaign preparation, when to adjust prices, and how to determine the optimal pricing. You'll also develop the skill to assess your performance and recognise when to step up your efforts. Embrace the principle that "less is more" and apply it in practice. Look at your hotel business with confidence and a brighter outlook, while also exploring new perspectives.
  • You will learn in a group of other hoteliers, providing you with valuable insights into the subject and the opportunity to learn how other hoteliers manage their businesses.
  • We'll work together to create a friendly hotelier community, where everyone motivates and supports each other without any competition or rivalry.
  • You'll develop a more strategic mindset and involve your team more effectively. You'll discover the power of teamwork and transform from a manager into a true leader.

JOIN THE TRANSFORMATION AND ELEVATE YOUR HOTEL SUCCESS TO THE NEXT LEVEL. A GREAT LEAP AWAITS YOU, not only in 2024!

WHO WILL GUIDE YOU? 

HI, I AM RADKA TELYCKOVA

I LIVE AND BREATHE HOSPITALITY. Since I was 9 years old.

And it has turned me into a dedicated crisis revenue manager and strategist with a clear focus on demand generation, direct booking strategy, and guest satisfaction.

It is an honour for me to teach hoteliers all around the world how to apply dynamic pricing and revenue management principles. My goal is to transfer my proven know-how and knowledge through various educational conferences, programs, and consultations. I wish for you to claim what rightfully belongs to you and your hotel. I wish for your hotel to have a healthy share of direct bookings, to operate with optimized occupancy, and for every guest to bring you joy. I wish for your accommodation facility to be profitable and thriving in the long term. To make your hotel a place that guests love and eagerly return to.

And in this program, I will do my best!

My expertise is built on three fundamental elements that form the ecosystem of your hotel's success. Every small or large hotel I've worked with as a consultant has proven that only the combination of technology (toolset) and skills (skillset) with the right mindset can lead to successful hotel management that guests fall in love with and never want to go anywhere else.

MY CLIENT'S STORY

Listen to Zuzana's and Larisa's great experience about working with Radka and look at the incredible results achieved by our clients, independent properties, in Central & Eastern Europe, over the last decade 👇🏼

  • Room revenue doubled in just two years. 
  • Selling prices soared by an impressive 32% within seven months!
  • We exceeded our budget (15% higher) within the first six months, finishing the year with a remarkable 39% revenue boost!
  • Direct bookings surged by a phenomenal 47%, even during the pandemic! ️
  • Guest stays extended by a fantastic 39%, creating an exceptional experience!
  • The booking-to-stay timeframe grew by over 30%.
  • Front desk staff became skilled in proactive sales, boosting their confidence in phone sales.

Přehráním videa souhlasíte se zásadami ochrany osobních údajů YouTube.

Zjistit vícePovolit video

Přehráním videa souhlasíte se zásadami ochrany osobních údajů YouTube.

Zjistit vícePovolit video

"I feel like I'm not alone in this. Don't hesitate to invest in yourself. Now I am proud of my hotel and myself."

HOW THE WHOLE PROGRAM WORKS AND WHAT YOU CAN EXPECT

JOIN LIVE TRAINING OR STUDY AT YOUR OWN PACE. AND JOIN WEEKLY GROUP CALLS TO DISCUSS YOUR TOPICS. 

In each module, you can expect pre-recorded videos (unless you join LIVE). The topics will cover both hotel-related subjects (revenue management, dynamic pricing, reviews, etc.) and non-hotel topics that will significantly expand your horizons and delicately complement the puzzle towards your successful goal. I offer you the opportunity to avoid mistakes and save time on their corrections.

Every week, we meet ONLINE for group call. You will utilize these sessions for implementing or refining the results, settings, or specifics tailored directly to your property. Throughout the program, you will have access to a private group. It's a space for your questions and answers, anything that comes to your mind and needs solving or seeking inspiration!

Enjoy the Community Group where you can ask any questions you need. Radka will reply within 48 hours. Give you a guidance or check your progress.

Your digital toolkit (ebooks, check-list, workshop templates) will be available as well in the Classroom inside our Community Group which we host on Skool.com

The goal is clear: the profitability of your property and its long-term success.

Please note: If you can't join LIVE, the online video will be available for you in our Community Group. 


  • VISION, MISSION & VALUES
    Define the essence of your hotel, articulate your identity, and clarify your values. Understand who you are as a hotel business. Identify your ideal clientele. Assemble the pieces of the puzzle that will guide you towards your ultimate goal: capturing the heart of your clients.
  • The power of intention, mindfullness, and mindset
    Give yourself permission to release your limiting beliefs and conquer the tasks you've been procrastination on, whether it's on an individual level or as a team.
  • BUILD A LOVE BRAND
    Embrace the magic of authenticity, vulnerability, and humanity. Discover the path to a successful and profitable hotel. Use your reviews for marketing and, at the same time, increase demand. Make your reviews work for you.
  • The Power of Delegation & Time Management
    Master the skill of working in focused blocks of time, and uncover the art of recognising your own worth and effectively leveraging it in your work.
  • DOUBLE YOUR REVENUE WITH DIRECT BOOKING STRATEGY
    Explore strategies, tactics, and innovative methods to increase not only direct bookings but overall revenue. Conduct thorough audits of your website and pricing strategy. Stay updated with the latest tricks and tips to stay competitive and successful in the hospitality industry.
  • The Power of Automation
    Optimize your sales and marketing operations with automation, allowing you to put your demand and lead generation on autopilot. Discover technologies that are often overlooked but can greatly help hotels, and expand your knowledge in this field.
  • OPTIMISE YOUR DISTRIBUTION
    Take every step to maximise your hotel's visibility across various platforms, generate demand, optimize your website and portal profiles, learn how to use Google to your benefit. Gain insights into valuable tricks and tips to achieve these objectives.
  • Copywriting & Storytelling
    Transform your website and texts into captivating narratives. Highlight the seemingly obvious aspects and take a significant leap towards achieving remarkable success.
  • START USING DYNAMIC PRICING
    Start charging your true price! Optimize your pricing. Embark with me into the world of theory and practical perspectives on pricing policy. And (re)configure the software you use or will use.
  • Manage Your Hotel in the Digital Age
    Boost your efficiency by transitioning to digital document management. Experiment with remote work for a day and explore online team organisation strategies.
  • IMPLEMENT REVENUE MANAGEMENT
    Align your pricing strategies and tactics in the hotel. Carry out a final audit. Complete the reconfiguration of the reception system. Have supporting statistics available and complete the implementation of changes leading to a successful hotel.
  • Final Audit
    Conclude this program with a final audit and configuration check—whether it's strategies, tactics, or systems.

PRIVATE COMMUNITY GROUP FOR ALL MEMBERS

Throughout the entire 6 months, you will be able to ask 24/7 and get answers to any questions you need to achieve the goal of a 'Inevitable Hotel Success.' Everyone can ask, and everyone can answer. Together, we're reshaping the hotel industry for the better. 

WEEKLY LIVE CALL WITH RADKA 

During our group calls, you'll have the chance to engage in discussions about your and others' hotels. You will also learn about the successes that others in the group have achieved. Often, you will also hear about what didn't work out. These are amazing moments that push all of us forward and higher! Together, we are growing, and each of us, in our own hotel, is working with our team to turn a good hotel into a successful one. 

GET YOUR READY-TO-USE TEMPLATES, CHECK-LISTS AND EBOOKS

YOU CAN EXPECT A STORM OF MINDSET - SKILLSET - TOOLSET CONTENT

  • Mindset Workbooks specially prepared for hoteliers and their needs
  • New approach to the SWOT analysis
  • Team Kickstarter Workshops
  • Online Workshop: "Calculate Your Minimum Selling Price including Template and Implementation Guidance step-by-step"
  • Sales & Marketing Plan
  • E-Book "KPI's in Revenue Management"
  • E-Book "Become a LOVE BRAND and a destination"
  • E-Book "Revenue Management for Resort Hotels" (BRAND NEW)
  • Workbook "Vision & Mission"
  • Workbook "More Direct Bookings" including a check-list
  • Demand Calendar (CORE ELEMENT OF THIS PROGRAM)
  • "Revenue Business On the Books Report" Demand Calendar (THE DNA OF THIS PROGRAM)
  • "Hotel Website Audit" check-list

BONUS ONE 

Team Mindset Kickstarter Workshops 

(in a value of 297 EUR)

Host group workshops at your hotel to instil a fresh mindset throughout your entire team. These sessions will focus on intention-setting and harnessing the power of our minds. You'll be provided with instructional videos and workbooks, all rooted in the principles of NLP (Neurolinguistic Programming) and energy management.

  • My Champagne Client
  • My Ideal Product & Service
  • My 5* Reviews
  • My Dream Team

BONUS TWO

Calculate Your Minimum Selling Price

(in a value of 497 EUR)

A practical workshop for everyone who wants to know how to determine their minimum selling room price based on desired occupancy and cost considerations.

  • You'll acquire the skills to effectively analyze your expenses and revenues, enabling you to calculate the minimum selling price accurately. Our approach follows the USALI format (Uniform System of Accounts - International Accounting Standards), and you'll receive comprehensive guidance throughout the process.
  • Prepare your financial data and master the art of categorising costs into fixed and variable expenses.
  • Regularly review your existing selling prices and recalibrate your minimum selling price as needed, especially when faced with rising input costs such as energy, food, personnel expenses, and more. This ensures your pricing remains aligned with your financial sustainability.
  • You'll have access to a pre-designed template. Just gather your financial data, open the template, and put your plan into action!

BONUS THREE

5 YEARS HOTEL BUDGET MADE EASY 

(in a value of 997 EUR)


BONUS FOUR

GET GDPR COMPLAINT IN JUST 30 DAYS
(in a value of 297 EUR)

  • Understand the processes
  • Identify the potential breaching areas
  • Mapping your vendors and WHICH personal data they collect
  • Setup the cookies on your website implement double opt-in to get marketing consent

Sneak peak to your shortcut to the GDPR! 


LET THE NUMBERS DO THE TALKING👇🏼

BEFORE

Picture this:  You have 35 rooms, you sell them for €90 each, and you anticipate an occupancy rate of 35%. You use different pricing for weekends and weekdays, as well as special rates for holidays—such as Christmas/New Year's and Easter.

AFTER

With Radka, you decide to do things differently. You choose to implement revenue management principles, dynamic pricing, and direct booking strategies. As a result, you manage to increase your selling price by 15%. 

Yes, in 2 years, you can earn more than €122,695. And how much will your hotel earn in the following years? What you learn in this Mentorship Programme, you won't forget, and you will continue to benefit from it. Personally, I am convinced that you can achieve even more because I have achieved such results with hotels myself!  Once you experience the magic of direct booking strategy, dynamic pricing, and revenue management, you won't want to do it any other way.

ANOTHER SUCCESSFUL CASE STUDY achieved by the members of the "Successful Hotel" Program running since Nov 2022 in the Czech Republic and Slovakia.

In 2023 we have increased occupancy by 13% and average daily rate (ADR) by 18,82%. Our hotel revenue (we are b&b hotel) increased by around 100.000 EUR, our costs increased by +- 40.000 €. Netto income increased by 60.000 € for 19 rooms hotel. 

Our 2023 profitability is calculated with a 14% increase! 

Investment in this program had a huge ROI! And our goal for 2024 is even higher! 

OUR HAPPY CLIENTS AFTER LEAVING DYNAMIC PRICING & REVENUE MANAGEMENT TRAINING

Thank you very much for the whole Revenue Management training, for a lot of useful information and your professional and energetic approach. The training was very beneficial for me. Although I sometimes felt that there was enough new information, I am happy to confirm that in the next few days everything settled down, the ideas were sorted out and now the whole concept is clear to me. Everything fits together. Now is time to think conceptually and strategically about the future.
Chateau RatmericeJulie Rihova
We consider Radka to be an expert in the hotel industry. She monitors trends and technological developments, and always gives professional advice. She has already steered us in the right direction. Her non-traditional training style is very inspiring. The lessons are fun and lively and none of the students were at all bored!
SIVEK Hotels, Czech RepublicViliam Sivek, Jr., Owner of the hotel chain

Ultimate 8-Months Mentorship Programme INEVITABLE HOTEL SUCCESS  focused on revenue & profitablity optimization

YOUR INVESTMENT

The greatest value are weekly live mentoring calles with Radka and being part of the private group exclusively for program members.

Above price is ONE TIME PAYMENT FOR THE PROGRAMME DURATION.
OR 8 x 397 EUR.
Other payment options available upon request. Contact me.

Do you have a PROMO CODE? Enter it here at the bottom of the order form.

QUESTIONS?

Do you have questions? See below the most frequent one. Eventually schedule a call with me.

Who is this program intended for?

If nothing is changing in your business and you fear to increase your price.

For all independent hoteliers who want to increase revenue by at least 15%, optimize occupancy, and achieve higher profitability.

For all hoteliers who have attended training in Revenue Management and direct booking strategy but have not yet implemented the principles and strategies, regardless of the reasons.

For all hoteliers who have already implemented some of the principles but need to audit their setup and require regular support for at least six months to see results.

For all hoteliers who want to have long-term access to Radka's expertise and wish to consult regularly to finally start seeing results.

For all hoteliers who have been struggling to move on and haven't been able to progress despite their efforts.

For all hoteliers who are stuck and don't know what to do to achieve positive results.

For all hoteliers who need a mentor and coach to turn to for assistance throughout the program.

Can I join the programme anytime?

Of course. The sooner the better! This is the ideal opportunity to set everything up correctly from the beginning and not have to put out fires when you realize that things aren't working as expected. You'll discover how to do it right, and your hotel business will get off to a great start!

I have already attended training on Revenue Management and Direct Booking Strategy. Is this program suitable for me as well?

Yes, definitely. The content of the training sessions will be updated and enriched with new topics, not only from the hotel industry. In each module, there will always be one session on a non-hotel-related topic, which, based on our experience, you will appreciate and apply in your hotel, guiding you on your path to success. Take a look at the individual modules. Additionally, you will have access to consultations with Radka throughout the program, either through live online meetings or within the group.

Additionally, Radka is adding a mindset tailor-made for hoteliers needs. Be sure that 95% mindset = 100% success.

What will I learn in the program?

You'll get to the core of everything that starts with the guests and their preferences for booking a stay at your property. We will delve deeply into marketing, sales support, pricing strategy, revenue management, evaluations, and much more. We'll do calculations, adjustments, and setups. We'll discuss everything practically so that theory can be transformed into practice in your hotel. This way, you can turn your good hotel into an even better and more successful establishment, and it will be reflected in your bank account.

What do I need to join?

External factors:
computer/phone, internet, headphones, and Zoom downloaded on your computer.
Internal factors:
personal motivation and drive, a willingness to learn, self-discipline, a desire to collaborate in a group with others, and a commitment to self-improvement.

Being open to new possibilities, and together we will create a community of hoteliers who will change the world of hospitality for the better.

Don't forget to bring courage and determination. From me, you will gain access to the member section of the digital library, where the discussion will continue after each training session.

Your willingness to share and work within the community will push you even further. Of course, you will also need access to all the technologies you use for business and marketing. 😊

Will I have access to any templates or workbooks?

Yes, definitely. Templates, samples, workbooks, and everything related to the topic will be available in the digital library. You will have access to the content throughout the duration of this PREMIUM program.

When will I get access to the workshops?

Yes, you'll be able to study at your own pace and consult anything you need every day. You can also revisit them later or use them if you happen to miss a day. You will have 24/7 access to the content in the digital library.

What days and at what exact times will we meet online?

Consultation meetings and Q&A sessions are held every week based on the schedule available in the community group.

If you do not make it LIVE, there will be recording available.

When and how do I pay for the program?

Please make the payment within 7 days by bank transfer or credit card, at the latest 24 hours before the program begins.

The training & workshops are available for you in the library immediately after you will join. List of LIVE trainings are available in the community

Can I pay in monthly installments?

Yes, the first payment is due 24 hours before the program begins. Click on "PAY IN INSTALLMENTS" at the bottom of the order form to set this up.

Do I have to pay VAT when ordering from abroad?

If you are purchasing the program through your business in Germany and you have a valid foreign VAT number, then no, you do not have to pay VAT, and I will issue an invoice without VAT. However, if you don't have a VAT number, the invoice must include the price with German VAT, as per tax law.

And what happens once the program is over?

Work on success never truly ends. We stay in touch in our Community Group and continue to meet online. I would also like to meet with graduates regularly in person at a neutral location (not in a hotel). Such a weekend meeting could be a great culmination of our collective work. And it all depends on you! Radka loves meet her clients!

What about my team? Will they have access to the program as well?

Yes, we can arrange that. Each user has access to the Community Group, the private group, and consultations. They can join at any time, ask questions just like any other program member. The membership for an additional program member is €150 per month.

If this program isn’t for me, can I get a refund?

Your investment is non-refundable. My mission is to guide and show you the path of new level of the hotel success which may be seen in profitability, or revenue increase or general improvement of your hotel operations. This is possible only if you are fully committed and ready for it. Are you? You can read our full terms & conditions here https://radkatelyckova.com/legal/terms-and-conditions.

Real People, Real Results, and a Program Designed to Fine-Tune YOUR SUCCESS not only in 2024.

Working with Radka is on a very professional yet personal basis. She always surprises me with her different perspective, with great foresight, a combination of understanding the hotel's needs, and at the same time, focusing on the guest. She always suggests win-win solutions. But for me, in an important measure, there are also the numbers that each of us wants to achieve. And here, her professionalism and experience continue. I have already completed the MasterClass training, and I'm looking forward to this part in the 'Successful Hotel' program as well. However, what I value most is that even after 17 years in the hotel industry, she always has something to teach us and inspire us for further work.
Zuzana, Hotel General Manager and Owner, Slovakia
"Even after 17 years in the hotel industry, I joined the program."
Our family decided to build a new hotel with 19 rooms, only with experience from a different type of accommodation (hostel/dormitory, guesthouse). I had been searching for someone experienced and creative in my area and on the internet to help me set everything up correctly and take the shortest path to having many satisfied guests. I came across Radka, and although she looked much younger than the experience she claimed to have, I attended a few of their webinars where what she said resonated with me. So, in November 2022, I joined the 'Successful Hotel' program, which has been a lifesaver for me. I realized that the hotel industry is not just about having the right marketing, goals, and spreadsheets but also about the overall mindset. Thanks to the course, I have so much useful information and materials! Any issues that trouble me are practically resolved during consultations right away. I'm in an environment full of experienced hoteliers who inspire me. But what surprises me even more is that Radka can advise something new and inspiring even to those experienced hoteliers who have been in this industry for many years. I look forward to the coming months filled with learning 🙂
Barbora, Hotel Manager at Hotel Diana Karviná, Czech Republic
"Finally, I don't have to go the 'trial and error' route, and I can finally #unlockmymind."

Apply Radka's proven framework.  Make your guests fall in love with your hotel. Increase demand, set the right price for the right customer. Boost your revenue by (min.) 15% and learn how to earn 12-months revenue in 9 months.

The online training and MasterClass on Dynamic Pricing and Revenue Management with Radka were a revitalization for our hotel in these challenging times that the hotel industry is facing. Thanks to it, we learned how to correctly redirect our pricing and hotel management policy. We appreciate her professional and positive approach. Our thanks also go to the other girls from 'Pomáhame hotelierom' (We Help Hoteliers) and Profitroom. Even though the training has ended, the interest in the companies the girls collaborated with continues to persist. I believe it is precisely this that makes their work exceptional, and in our eyes, they will always be the unsung helpers in achieving the best results for our accommodation facility.
Hotel PanoramaSimona Pagáčová
Even in the pandemic year, number of reservations requests increased by 100 %. We boosted the sales, number of direct bookings increased more than 50 %. Our average booking price via booking engine has grown up by 20 %. We applied dynamic pricing, revenue management tactics, changed the booking engine, added CRM and we started to work as team!
Hotel Bankov, Kosice, SlovakiaAdriana Hurova, Hotel Manager
We've been implementing revenue policy for several years now, and many of the things we discussed in the webinar were not new to me, as we have already been doing them for a long time. However, I learned many other things during the MasterClass. It showed me what else to watch out for, what to keep an eye on, how to segment differently to make more sense. I'm thrilled! I'm looking forward to seeing where we will be in six months, a year, thanks to these new changes. I experienced several 'AHA' moments during the course... For me, a big thank you and 👍. The follow-up coaching sessions are also great; not everything always 'clicks' in your head 🥺, and then it's necessary to go through it again.
Hotel České ŽlebyDagmar Šubová

If your top priority is achieving long-term hotel success through profitability, optimized occupancy, satisfied guests, and contented employees, then participation in the 'Inevitable Hotel Success' program is essential for your property.

Of course, you can continue devouring various blogs and videos, spending time searching for success recipes. You can pay for an expensive marketing agency, try to 'hack' it somehow, BUT..

All of this costs you A LOT OF TIME, and TIME IS MONEY. How much do you value your time, the time of your people, and the patience of your guests?

How much can you lose when you finally don't 'hack' it? Is it worth it? Imagine that our proven framework brings you to at least 15% higher revenue and reduces your commission fees to online portals. Let's be honest, how much do your commission fees add up to in a year?

You can continue trying to implement the secrets of success on your own and keep learning from your own mistakes. Or you can use a precise strategy that has brought wonderful results to our clients. The strategy and everything you learn can be repeated over and over again. And year after year, you will become more and more successful.

This methodology and guidance is proven. We've been refining among independent hoteliers it since 2010!

So, what are you waiting for?

Let's elevate your revenue to new levels by unlocking the power of your mindset, increasing direct bookings, and running a more profitable property.

DISCLAIMER: As Radka Telyckova' s influencers, testimonial providers have the ability to earn from qualifying purchases. The testimonials, statements, and opinions presented on our website and social media are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. The testimonials are representative of client experience but the exact results and experiences will be unique and individual to each client based upon their own efforts and actions within the program. Results shown on this page may vary. It takes real dedication to get results like this. We don’t believe in get rich quick schemes or overnight success.

You acknowledge that we have not and do not make any representations as to the hotel revenue, RevPAR, occupancy, or other KPI's, sales volume or potential profitability or loss of any kind that may be derived as a result of your participation in this Program, Product, Services or Program Materials. We cannot and do not guarantee that you will attain a particular result, positive or negative, financial or otherwise, through the use of our Programs, Products, Services and Program Materials and you accept and understand that results differ for each individual. We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our Programs, Products, Services or Program Materials. You agree that your results are strictly your own and we are not liable or responsible in any way for your results.